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In December 2018 Facebook revealed that over a 12-day period in September a software bug may have wrongly allowed about 1,500 third-party apps to access 6.8 million users' photos, including some that people began uploading to the social network but didn't go on to finish posting. EPIC executive director Marc Rotenberg said the incident offered more evidence that Facebook has violated the terms of its 2011 agreement with the US Federal Trade Commission. In May, Facebook suspended some 200 games…
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In November 2018, a security researcher found that the location-tracking children's watch MiSafe's Kid Watcher Plus, originally released in 2015, neither encrypted nor secured the children's accounts, allowing him to track their movements, secretly listen in to their activities, and spoof calls to the watch from their parents. The watches include a GPS system and a 2G mobile data connection so parents can monitor, via a smartphone app, their children's whereabouts and be alerted if the child…
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In February 2019, the cybersecurity company Trend Micro found that at least 29 beauty and photo editing apps that had been downloaded more than 4 million times from Google's Play Store included code that pushed full-screen ads for fraudulent or pornography content or that directed users to phishing sites by making them believe they had won a contest. A second group of camera apps that claimed to improve photos actually uploaded them to a remote server controlled by the app developer and then…
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In February 2019, publicity led the gay dating app Jack'd, which claimed to have more than 5 million users and was ranked among the top four gay social apps on both Apple and Android, to close a security flaw that meant that photos users uploaded to share in private chat sessions were accessible to the open web via the app's Amazon Web Services S3 bucket. Location and other metadata about users was also accessible. The company had been told of the security flaw a year earlier by researcher…
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In February 2019, a faulty firmware update meant that Nike's latest $350 Adapt BB self-lacing shoes could not pair with the app that allows owners to adjust their tightness, customise the lights, and check remaining battery life. Because the shoes have no physical laces, the error effectively made the shoes unwearable.
https://arstechnica.com/gadgets/2019/02/my-left-shoe-wont-even-reboot-faulty-app-bricks-nike-smart-sneakers/
Writer: Ron Amadeo
Publication: Ars Technica
Content type: Examples
By January 2019, more than 100 million women worldwide were using smartphone apps that began as period-tracking apps but were beginning to branch out into tracking other types of health data - and also to broaden their use of the data they collect in search or profit. Unlike medical establishments and personnel, apps do not have to meet the privacy standards of laws such as the US Health Insurance Portability and Accountability Act. Some persist in asking for more detail; others, such as…
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Facebook has taken down 65 accounts, 161 pages, dozens of groups and four Instagram accounts, which were ran by Archimedes Group, an Israeli political consulting and lobbying firm that aimed at disrupting elections in various countries.
Archimedes was mostly active in Sub-Saharan Africa but also some part of Southeast Asia and Latin America. According to Facebook, the accounts taken down were attempting to influence people in Nigeria, Senegal, Togo, Angola, Niger and Tunisia. But the most…
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Similar to the European Commission’s investigation and the stand-alone German and Italian investigations into Amazon’s anti-competitive behaviour, Austria is now investigating whether Amazon is exploiting its market dominance in relation to other retailers that use its website as a marketplace.
The Austrian regulator said it would examine terms and conditions under which the U.S. online giant grants Austrian vendors access to its marketplace.
In a statement, it said “[T]here is a suspicion…
Content type: Examples
The European Commission, EU’s antitrust watchdog, is nearing a decision on its investigation into Amazon. According to a report in Seeking Alpha, EU Competition Chief Margrethe Vestager said the Commission gathered “a lot of data” in its investigation into Amazon. The report noted the EU sent out 1,500 questionnaires to businesses as part of the investigation.
Sources: https://www.competitionpolicyinternational.com/eu-vestager-closes-in-on-amazon-investigation/ and https://www.…
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On April 16th 2019, Italy’s antitrust authority said that it had launched a probe into five Amazon companies for possible abuse of dominant market position in e-commerce and logistical services. The companies being looked into include Amazon Services Europe, Amazon Europe Core, Amazon EU, Amazon Italia Services, and Amazon Italia Logistica. In comments sent via e-mail, Amazon said “We are fully cooperating with the Authority.” The Authority said the probe would be wrapped up by April 15th, 2020…
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Following Ms. Vestager’s investigation into Amazon and its own sector enquiry into online price comparison services in October 2017, in June 2018 the German Federal Cartel Office (“Bundeskartellamt”) claimed that it “received a lot of complaints” and is said to be “looking at the role and market power of Amazon” with regards to Amazon’s hybrid function. (Nicholas Hirst, MLEX, 27 June 2018, Amazon’s ‘hybrid function’ catches eye of German antitrust enforcers.) Germany is Amazon’s…
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Reports that Amazon is planning on launching a free ad-supported music service caused Spotify’s (the Swedish audio streaming platform) shares to fall 4% on Monday, April 15th. And, on April 18th, Amazon published a blog post where it announced that launch of Amazon’s free music-streaming service in the US. The ad-supported free service became available exclusively through Alexa, Amazon’s voice assistant programmed into Echo devices. It has been reported thatthe Alexa only launch…
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In September 2018, EU’s antitrust watchdog, the European Commission, launched a preliminary investigation into how the platform uses data about merchants. Margrethe Vestager, EU Competition Commissioner said that the informal probe concerns the e-commerce group’s dual role as a competitor while simultaneously acting as a host to third-party merchants, who sell goods on Amazon’s websites. “The question here is about the data,” Ms. Vestager said.
The Amazon marketplace investigation follows up…
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Amazon has been accused of treating its UK warehouse staff like robots. Between 2015 and 2018, ambulances were called out close to 600 times to Amazon’s UK warehouses. A Freedom of Information request to ambulance services from the GMB union revealed 115 call-outs to Amazon’s site in Rugeley, near Birmingham, including three related to pregnancy or maternity related problems and three for major trauma. At least 1800 people work year-round at the Rugeley warehouse and more than 2000 more can…
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On 10 April 2019, an investigation by Bloomberg, disclosed that thousands of Amazon employees around the world are listening in on Amazon Echo users. In order to help improve the Alexa digital assistant powering its line of Echo speakers, the team listens to voice recordings captured in Echo owners’ homes and offices. The recordings are transcribed, annotated and then fed back into the software to help Alexa’s understanding of human speech. In marketing materials, Amazon says Alexa “…
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In yet another murder case, a New Hampshire judge ordered Amazon to turn over two days of Amazon Echo recordings in a double murder case in November 2018.
Prosecutors believe that recordings from an Amazon Echo in the Farmington home where two women were murdered in January 2017 may yield further clues as to who their killer might be. Though the Echo was seized when police secured the crime scene, the recordings are stored on Amazon servers.
Timothy Verrill, of Dover, New Hampshire, was…
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In 2015, James Bates (of Arkansas, United States) was charged with first-degree murder in the death of Victor Collins. Collins was found floating face down in Bates’ hot tub in November 2015, police said. Amazon Echo entered the murder case because someone present on the night of Collins’ death recalled hearing music streaming through the device. It was widely reported that Amazon fought the prosecution’s request to hand over data recorded by the device that night. Eventually, the argument…
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For low-income Americans to receive public benefits they are legally entitled to, they must submit to widespread monitoring of their intimate and personal affairs. This monitoring includes sharing a trove of personal documents and information, unannounced home visits from caseworkers, mandatory face-to-face meetings with caseworkers to review one’s grocery, hygiene, and parenting choices, electronic and physical surveillance, mandatory drug testing, and investigations by fraud control agents…
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The New York City public benefits system has been criticized for its punitive design, how it too often disciplines, rather than helps, people who are legally entitled to benefits. According to Mariana Chilton, the public benefits system is designed to control, surveil, and penalize low-income people, and it is women of colour who disproportionately bear these burdens. Chilton highlights how the violent treatment of Jazmine Headley and her baby in a public assistance waiting room in December…
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Private companies are not the only actors pushing for increased control of benefit claimants. The World Bank has also instrumental in funding programmes aiming at assisting government in administrating welfare programmes which has led to futher surveillance of benefits claimants, in December 2016 for instance, they approved a $75 million budget to fund the so-called Social Safety Nets Project in Sri Lanka. The aim is to create a “single registry of citizens containing information on family…
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The State is not always the only actor involved in the surveillance of benefits claimants. Often those practices are encouraged, facilitated or conducted by private companies. South Africa for instance mandated MasterCard to help distribute benefits through biometric debit cards.
https://www.finextra.com/newsarticle/23941/south-africa-enlists-mastercard-to-distribute-welfare-through-biometric-debit-cards
Publication: FinExtra
Content type: Examples
In Israel, the National Insurance Institutes sends out anti-fraud officers to spy on benefits claimants. Among the cases reported, a woman had her benefits allowances halved after a man entered her house pretending to be interested in buying the flat next door. The man, who was in fact a NII employee, discretely took picture of the woman to argue she was not actually severely disabled. The woman was eventually able to regain her full allowance.
The growing number of controversial cases of…
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The DWP relies on anti-fraud officers who go and spy on benefit claimants to verify their claims. For instance, claimants who declare that they are a lone parent may end up with an officer trying to verify there is no one else living in the house. And once they are confident that the alleged lone parent is not actually single, their next step will be to find out if the other person is employed. In order to decide which household to target, the DWP relies on a “tip-off” system. People are in…
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The surveillance of benefits claimants does not happen only online. In the UK, the Department of Work and Pensions (DWP) is known to be using CCTV footage of public buildings but also gyms and supermarkets to prove some benefits claimants are not actually disabled. Gym memberships are also being requested and an increasing number of private companies are being asked to send their footage for that reason.
https://www.theguardian.com/commentisfree/2018/may/31/benefits-claimants-fear-…
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In Israel, the National Insurance Institute – in charge of granting benefits – eventually dropped a tender that had caused outrage in the country after being uncovered by Haaretz and Channel 13. The tender revealed the NII was trying to collect online data about benefits claimants – including from social media – to detect cases of frauds. The tender used wheelchair users as an example, suggesting that finding pictures of alleged wheelchair users using bikes on social media could contribute to…
Content type: Examples
The rise of social media has also been a game changer in the tracking of benefits claimants. In the UK in 2019, a woman was jailed after she was jailed for five months after pictures of her partying in Ibiza emerged on social media. She had previously sued the NHS for £2.5 million, after surviving a botched operation. She had argued the operation had left her disabled and the “shadow of a former self” but judges argued that the pictures suggested otherwise.
https://www.dailymail.co.uk/news/…
Content type: Examples
The rise of social media has also been a game changer in the tracking of benefits claimants. Back in 2009, the case of Nathalie Blanchard a woman in Quebec who had lost her disability insurance benefits for depression because she looked “too happy” on her Facebook pictures had made the news.
https://abcnews.go.com/Technology/AheadoftheCurve/woman-loses-insurance-benefits-facebook-pics/story?id=9154741
Author: Ki Mae Heussner
Publication: ABC News
Content type: Examples
In London, four boroughs have been trialling the London Counter Fraud Hub. The hub is designed to process huge quantities of data from millions of household to detect certain types of fraud involving the single person council tax discount (in London, a person living alone gets a reduced rate on their council tax), the subletting of local authority housing and the business relief and rating. With a 20% error rate, it means thousands of households will receive letters wrongly suspecting them of…
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The National Board of Scholarships and School Aid (Junaeb) in Chile was also heavily criticised for its use of facial recognition programmes to deliver meals at thirty schools in three cities across the country. After the Supreme Court requested in 2017 that the system must not be applied without the consent of the parents, in February 2019 it was the Council for Transparency that declared that: “The use of biometric identification systems to certify the delivery of food rations at schools…
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In Mexico, people registered as beneficiaries of any programmes led by the Ministry of Social Development could obtain a TV set, as part of the transition from analogue to digital TV organised by the Ministry of Communications and Transportation. Yet, the Ministry of Communications and Transportation requested the collection of fingerprints, the scanning of the beneficiary’s voter card and the beneficiary’s address in exchange of the TV set. The company Codigo Empresarial SA de CV was tasked…