Emotional recognition technology enters recruitment
Recruiters are beginning to incorporate emotional recognition technology into the processes they use for assessing video-based job applications. Human, a London-based start-up, claims its algorithms can match the subliminal facial expressions of prospective candidates to personality traits. It then scores the results against characteristics the recruiter specifies. HireVue, which sells its service to Unilever, uses the emotion database of Affectiva, a specialist in emotion recognition that works in market research and advertising. The AI companies argue that the technology helps remove bias in recruiting. However, it's unclear what happens to the data these services collect, whether the data used to train emotion recognition algorithms is "personal data" under the data protection laws, and whether employers go on to use this technology to track employees' moods.
Writer: Patricia Nilsson
Publication: Financial Times