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Content Type: News & Analysis
Back in 2019, UK Health Secretary Matt Hancock announced a partnership between the NHS and Amazon Alexa. The goal of the partnership was for Alexa to be able to use the content of the NHS website when people asked health-related questions.
At the time, we expressed a number of concerns regarding this agreement: Amazon did not appear to be an actor that should be trusted with our health information, and seeing the Health Secretary publicly praising this new agreement appeared to give…
Content Type: Case Study
In 2015, James Bates was charged with first-degree murder in the death of Victor Collins. Collins was found floating face down in Bates’ hot tub in November 2015. Bentonville police served two search warrants ordering Amazon to turn over the “electronic data in the form of audio recordings, transcribed records, text records and other data contained on the Amazon Echo device” in Bates’ home.
The reason for the warrants? According to the police, just because the device was in the house that…
Content Type: Long Read
Following a series of FOI requests from Privacy International and other organisations, the Department of Health and Social Care has now released its contract with Amazon, regarding the use of NHS content by Alexa, Amazon’s virtual assistant. The content of the contract is to a big extent redacted, and we contest the Department of Health’s take on the notion of public interest.
Remember when in July this year the UK government announced a partnership with Amazon so that people would now…
Content Type: Long Read
Last week, an investigation by Bloomberg revealed that thousands of Amazon employees around the world are listening in on Amazon Echo users.
As we have been explaining across media, we believe that by using default settings and vague privacy policies which allow Amazon employees to listen in on the recordings of users’ interactions with their devices, Amazon risks deliberately deceiving its customers.
Amazon has so far been dismissive, arguing that people had the options to opt out from the…