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After Uber refused requests to adjust prices following a rise in the cost of fuel, Kenya's Organisation of Online Drivers union of about 15,000 began circulating its own chart listing fares about 50% higher than Uber's official prices. Members using it are prioritising customers who pay by cash or M-Pesa and turn down customers who want to pay using Uber's app. As the rate card has become more familiar, customers are showing less resistance to these new driver-set prices. Uber says the…
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A former TikTok moderator in Kenya has threatened a lawsuit against TikTok's owner, ByteDance, alleging that he has developed PTSD as a result of his work for the company and that he was unfairly dismissed for advocating for better working conditions. In a letter, his lawyer alleges that the job required him to watch 250 to 350 videos per hour, the vast majority of them "horrific in nature".https://time.com/6293271/tiktok-bytedance-kenya-moderator-lawsuit/ Publication: Time MagazineWriter…
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The Argentinian startup Nippy offers delivery drivers access to rest stops including free coffee, phone charging stations, and toilets in return for downloading its app and allowing it to sell the data the app collects to partners in insurance, financial services, and telecommunications. The result is to give companies like Mastercard and Movistar insight into gig workers' income in the areas where Nippy operates in Argentina, Mexico, and the Dominican Republic. The services Nippy's rest stops…