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FullScreen Research claims that in the competitive German food delivery market, Lieferando uses automation to monitor its employees and that Wolt violates labour laws by paying couriers in cash and employing them illegally A former supervisor with Lieferando says that the system flags up abnormalities for a team of watching agents, who see each courier's exact location and are supposed to ask drivers the reason for delays. Lieferando denies that it illegally controls drivers'…
Content type: Examples
Companies like the Australian data services company Appen are part of a vast, hidden industry of low-paid workers in some of the globe's cheapest labour markets who label images, video, and text to provide the datasets used to train the algorithms that power new bots. Appen, which has 1 million contributors, includes among its clients Amazon, Microsoft, Google, and Meta. According to Grand View Research, the global data collection and labelling market was valued at $2.22 billion in 2022 and is…