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Content type: Examples
As part of a collaboration with Unicef and the World Bank, the Malagasy government launched Tosika Fameno. Tosika Fameno is an unconditional cash transfer programme aiming to support 189,400 households affected by the pandemic. The benefit aims to address the needs of citizens in vulnerable situations from the town of Antananarivo, Moramanga, Toamasina and Fianarantsoa, where lockdown measures were put in place.
However, the way beneficiaries were chosen could raise questions when it comes to…
Content type: Examples
The Venezuelan government has ramped up quarantine enforcement in the Catia barrio in Caracas by issuing permits that allow only one family member out at a time and only before noon, and setting up 40 checkpoints. Many residents had flouted regulations in the barrio, home to 400,000 of Venezuela's poorest inhabitants; residents reported that many families had spent weeks without running water and without receiving government handouts of food.
https://in.reuters.com/article/us-health-coronavirus…
Content type: Examples
After an 18-month investigation involving interviews with 160 life insurance companies, in January 2019 New York Financial Services, the state's top financial regulator, announced it would allow life insurers to use data from social media and other non-traditional sources to set premium rates for its customers. Insurers will be required to demonstrate that their use of the information doesn't unfairly discriminate against specific customers. New York is the first state to issue specific…
Content type: Examples
In February 2019, the World Food Programme, a United Nations aid agency, announced a five-year, $45 million partnership with the data analytics company Palantir. WFP, the world's largest humanitarian organisation focusing on hunger and food security, hoped that Palantir, better known for partnering with police and surveillance agencies, could help analyse large amounts of data to create new insights from the data WFP collects from the 90 million people in 80 countries to whom it distributes 3…
Content type: Examples
For low-income Americans to receive public benefits they are legally entitled to, they must submit to widespread monitoring of their intimate and personal affairs. This monitoring includes sharing a trove of personal documents and information, unannounced home visits from caseworkers, mandatory face-to-face meetings with caseworkers to review one’s grocery, hygiene, and parenting choices, electronic and physical surveillance, mandatory drug testing, and investigations by fraud control agents…
Content type: Examples
The New York City public benefits system has been criticized for its punitive design, how it too often disciplines, rather than helps, people who are legally entitled to benefits. According to Mariana Chilton, the public benefits system is designed to control, surveil, and penalize low-income people, and it is women of colour who disproportionately bear these burdens. Chilton highlights how the violent treatment of Jazmine Headley and her baby in a public assistance waiting room in December…
Content type: Examples
Private companies are not the only actors pushing for increased control of benefit claimants. The World Bank has also instrumental in funding programmes aiming at assisting government in administrating welfare programmes which has led to futher surveillance of benefits claimants, in December 2016 for instance, they approved a $75 million budget to fund the so-called Social Safety Nets Project in Sri Lanka. The aim is to create a “single registry of citizens containing information on family…
Content type: Examples
The State is not always the only actor involved in the surveillance of benefits claimants. Often those practices are encouraged, facilitated or conducted by private companies. South Africa for instance mandated MasterCard to help distribute benefits through biometric debit cards.
https://www.finextra.com/newsarticle/23941/south-africa-enlists-mastercard-to-distribute-welfare-through-biometric-debit-cards
Publication: FinExtra
Content type: Examples
In Israel, the National Insurance Institutes sends out anti-fraud officers to spy on benefits claimants. Among the cases reported, a woman had her benefits allowances halved after a man entered her house pretending to be interested in buying the flat next door. The man, who was in fact a NII employee, discretely took picture of the woman to argue she was not actually severely disabled. The woman was eventually able to regain her full allowance.
The growing number of controversial cases of…
Content type: Examples
The DWP relies on anti-fraud officers who go and spy on benefit claimants to verify their claims. For instance, claimants who declare that they are a lone parent may end up with an officer trying to verify there is no one else living in the house. And once they are confident that the alleged lone parent is not actually single, their next step will be to find out if the other person is employed. In order to decide which household to target, the DWP relies on a “tip-off” system. People are in…
Content type: Examples
The surveillance of benefits claimants does not happen only online. In the UK, the Department of Work and Pensions (DWP) is known to be using CCTV footage of public buildings but also gyms and supermarkets to prove some benefits claimants are not actually disabled. Gym memberships are also being requested and an increasing number of private companies are being asked to send their footage for that reason.
https://www.theguardian.com/commentisfree/2018/may/31/benefits-claimants-fear-…
Content type: Examples
In Israel, the National Insurance Institute – in charge of granting benefits – eventually dropped a tender that had caused outrage in the country after being uncovered by Haaretz and Channel 13. The tender revealed the NII was trying to collect online data about benefits claimants – including from social media – to detect cases of frauds. The tender used wheelchair users as an example, suggesting that finding pictures of alleged wheelchair users using bikes on social media could contribute to…
Content type: Examples
The rise of social media has also been a game changer in the tracking of benefits claimants. In the UK in 2019, a woman was jailed after she was jailed for five months after pictures of her partying in Ibiza emerged on social media. She had previously sued the NHS for £2.5 million, after surviving a botched operation. She had argued the operation had left her disabled and the “shadow of a former self” but judges argued that the pictures suggested otherwise.
https://www.dailymail.co.uk/news/…
Content type: Examples
The rise of social media has also been a game changer in the tracking of benefits claimants. Back in 2009, the case of Nathalie Blanchard a woman in Quebec who had lost her disability insurance benefits for depression because she looked “too happy” on her Facebook pictures had made the news.
https://abcnews.go.com/Technology/AheadoftheCurve/woman-loses-insurance-benefits-facebook-pics/story?id=9154741
Author: Ki Mae Heussner
Publication: ABC News
Content type: Examples
In London, four boroughs have been trialling the London Counter Fraud Hub. The hub is designed to process huge quantities of data from millions of household to detect certain types of fraud involving the single person council tax discount (in London, a person living alone gets a reduced rate on their council tax), the subletting of local authority housing and the business relief and rating. With a 20% error rate, it means thousands of households will receive letters wrongly suspecting them of…
Content type: Examples
In Mexico, people registered as beneficiaries of any programmes led by the Ministry of Social Development could obtain a TV set, as part of the transition from analogue to digital TV organised by the Ministry of Communications and Transportation. Yet, the Ministry of Communications and Transportation requested the collection of fingerprints, the scanning of the beneficiary’s voter card and the beneficiary’s address in exchange of the TV set. The company Codigo Empresarial SA de CV was tasked…
Content type: Examples
In Ireland benefits claimants are expected to register for a Public Services Card (PSC) in order to access benefits. PSC users are expected to have their photographs taken in department offices, which is then digitally captured along with their signature. While this card was originally created to prevent benefits fraud – by insuring someone could not register twice to claim benefits – it is increasingly being used as a de facto form of ID and citizens have been apply for PSC even when they do…
Content type: Examples
Cases of people being denied healthcare as they fail to provide an Aadhaar number have already started emerging. A 28-year old domestic worker, for instance, had to be hospitalised for a blood transfusion after she had an abortion with an unqualified local physician. She had been denied an abortion, to which she was legally entitled, from a reputable government hospital, as she did not have an Aadhaar card. Following this case, 52 public health organisations and individuals issued a statement…
Content type: Examples
While not currently mandatory to access healthcare services, Aadhaar is however increasingly used in the health sector as well. In 2018, the health ministry had to issue a statement to clarify that Aadhaar was “desirable” but not a must to access a 5 rupee insurance cover for hospitalisation under the Ayushman Bharat scheme.
https://www.hindustantimes.com/india-news/aadhaar-desirable-not-must-for-rs-5-lakh-healthcare-scheme-says-centre/story-mvQwqSKzDFYE0rhxqLFbLO.html
Author: Rhythma Kaul…
Content type: Examples
In this review of Virginia Eubanks's book Automating Inequality, the author of the review looks at the three main case studies Eubanks explores in her book: the attempt to automate and privatise the welfare system elligibility management in the state of Indiana in 2006, the use of a coordinated entry system in Los Angeles County to address homelessness and the Allegheny Family Screening Tool that attempts to predict child abuse in Pennsylvania. He focuses in particular on Indiana, a state that…
Content type: Examples
In this 2013 piece, Virginia Eubanks discuss the move in Indiana from relying on caseworkers to automating the distribution of benefits and how through the use of performance metrics to speed up the decision-making process, the system ended up being incentivising the non-distribution of benefits.
https://virginia-eubanks.com/2013/12/11/caseworkers-vs-computers/
Author: Virginia Eubanks
Publication: virginia-eubanks.com
Content type: Examples
In this interview (podcast and transcript) Virginia Eubanks discuss three case studies from her book Automating Inequality to illustrate how technology and data collection negatively impact people in vulnerable situation.
The (failed) attempt to automate and privatise the welfare system elligibility management in the state of Indiana in 2006.
The use of a coordinated entry system in Los Angeles County to address homelessness.
The Allegheny Family Screening Tool that attempts to…
Content type: Examples
In the United States, monitoring efforts to combat public benefits fraud are often part of a broader approach that focuses on stigmatizing people receiving benefits and reducing their number, rather than ensuring that the maximum number of people who are eligible receive benefits. However, fraud constitutes less than 1% of the benefits disbursed through the Supplemental Nutrition Assistance Program (SNAP), which are also known as food stamps, and less than 2% of unemployment insurance payments…
Content type: Examples
In the United States, while everyone is surveilled not every is equal when it comes to surveillance. Factors including poverty, race, religion, ethnicity, and immigration status will affect how much you end up being surveilled. This reality has a punitive effect on poor people and their families and places disproportionate burdens on people of minority groups.
https://tcf.org/content/report/disparate-impact-surveillance/?agreed=1
Author: Barton Gellman and Sam Adler-Bell
Publication: The…
Content type: Examples
The vast majority of public benefits programs in the United States—Supplemental Security Income, Temporary Assistance for Needy Families, Medicaid, Children’s Health Insurance Program, Supplemental Nutrition Assistance Programs, the Earned Income Tax Credit, and Housing Assistance—do not take the form of cash transfers. The Temporary Assistance for Needy Families program provides limited cash transfers to families, and it is dependent on families disclosing extensive personal information to…
Content type: Examples
The first conditional cash transfer program in a higher-income country was trialled in the United States by Mayor Bloomberg in New York City from April 2007 to August 2010. Known as Opportunity NYC-Family Rewards, the privately funded pilot program transferred cash rewards to families who were able to meet certain requirements related to children’s education, preventative healthcare, and parents’ employment. Twenty-two different rewards ranged from $20 to $600, and families earned $8,700 on…
Content type: Examples
Virginia Eubanks explains what we can draw from understanding the experience of surveillance of marginalised groups: it is a civil rights issue, technologies carry the bias of those who design them, people are resisting and why we need to move away from the privacy rights discourse.
https://prospect.org/article/want-predict-future-surveillance-ask-poor-communities
Author: Virginia Eubanks
Publication: The American Prospect
Content type: Examples
In this interview with Virginia Eubanks, the author highlights how electronic benefit transfer cards have become tracking devices and how data exploitation used to restrict access to welfare.
https://www.vox.com/2018/2/6/16874782/welfare-big-data-technology-poverty
Author: Sean Illing
Publication: Vox
Content type: Examples
This article is an overview of some of the research documenting how people in vulnerable positions are the ones most affected by government surveillance.
https://stateofopportunity.michiganradio.org/post/technology-opportunity-researcher-says-surveillance-separate-and-unequal
Author: Kimberly Springer
Publication: State of Opportunity Michigan Radio
Content type: Examples
For US citizens who can access benefits, many states use electronic benefit transfer (EBT) cards, which function like debit cards, to distribute benefits. As of 2015, at least 37 states issued Temporary Assistance to Needy Families benefits, also known as welfare, through EBT cards.
http://www.ncsl.org/research/human-services/ebt-electronic-benefit-transfer-card-restrictions-for-public-assistance.aspx
Publication: National Conference of State Legislatures