Search
Content type: Examples
Over the years, Urban Company, which in 2014 offered women economic independence in India, a country that has very low female participation in the workforce, has increasingly removed flexibility and autonomy for its workers while raising the cost of getting started as a worker on the app to the equivalent of two months' salary. Urban Company disputes this characterisation. In June 2024, dozens of women workers began a protest outside the company's office in Bengaluru, calling the company a…
Content type: Advocacy
In January 2024, the ILO published a report, Realizing Decent Work in the Platform Economy, following a decision by the ILO Governing Body that the 2025 and 2026 International Labour Conferences would discuss standard-setting on decent work in the platform economy. The report - and the new ILO standard in development - are of interest to Privacy International because of the impacts on workers' privacy and autonomy that arise from the growing use of invasive surveillance practices and…
Content type: Explainer
Behind every machine is a human person who makes the cogs in that machine turn - there's the developer who builds (codes) the machine, the human evaluators who assess the basic machine's performance, even the people who build the physical parts for the machine. In the case of large language models (LLMs) powering your AI systems, this 'human person' is the invisible data labellers from all over the world who are manually annotating datasets that train the machine to recognise what is the colour…
Content type: Examples
New workplace technologies are generating mountains of data on workers despite a lack of clarity over how the data is used and who owns it. In offices, smart badges track interactions and sensors track fitness and health; in trucks sensors monitor drivers' performance in the name of safety. In the US state of Illinois, between July and October 2017 26 lawsuits were filed by employees alleging that their employers had violated the state's Biometric Information Privacy Act, which requires a…
Content type: Examples
In January 2019 the UK's Information Commissioner's Office announced it was investigating an incident in which the food service company Deliveroo reported that some of its customers had complained they were charged up to £1,000 for orders they had not placed. Customers have used social media to report similar problems in the past. Deliveroo claimed that the problem was not its own security but customers who had reused user names and passwords that had been exposed by data breaches on other…