Regulatory complaint

25 Jan 2019
In January 2019 the UK's Information Commissioner's Office announced it was investigating an incident in which the food service company Deliveroo reported that some of its customers had complained they were charged up to £1,000 for orders they had not placed. Customers have used social media to
15 Nov 2018
In November 2018, a report by the consultancy Privacy Company, on behalf of the Dutch Ministry of Justice, found that Microsoft could be breaking European data collection rules because its Office software was collecting large amounts of personal data including email subject lines and snippets of
27 Nov 2018
In November 2018 the UK Information Commissioner's Office fined Uber's European operation £385,000 for inadequate security that permitted a November 2016 data breach affecting nearly 3 million British users and 82,000 drivers. In the 2016 breach, attackers obtained credentials that allowed them to
01 Feb 2019
In February 2019 the UK Information Commissioner's Office issued fines totalling £120,000 against the EU referendum campaign Leave.EU (£15,000 and £45,000) and Eldon Insurance (£60,000), trading as Go Skippy Insurance, for serious breaches of electronic marketing laws. The ICO also said it would
09 Jan 2019
On January 9, 2019 the UK Information Commissioner's Office fined SCL Elections, also known as Cambridge Analytica, £15,000 for failure to comply with an enforcement notice the ICO issued in May 2018 ordering the company to respond in full to a subject access request submitted by US-based academic
05 Nov 2018
The results of a year-long review issued by the UK Information Commissioner's Office in November 2018 uncovered a "disturbing disregard for voters' personal privacy" on the part of 30 organisations, including social media platforms, political parties, data brokers, and credit reference agencies
18 May 2016
In 2016, Verbraucherzentrale NRW, a consumer protection organisation in the German state of North Rhine-Westphalia accused Samsung of harvesting data and sending it back to the company over the internet without informing users as soon as its smart televisions are connected to the internet. The