Social Media Surveillance

The data generated through peoples' use of social media becomes valuable intelligence to others, who want to monitor, profile, and manipulate.

A 17-year-old Palestinian resident of Lebanon, Ismail B. Ajjawi, was deported shortly after he arrived at Boston Airport, where he was due to start attending Harvard University the following week. Immigration officers subjected him to hours of questioning — at one point leaving to search his phone
In February 2019, after investigative journalists used social media posts to investigate the country's hidden role in conflicts such as those in Ukraine and Syria, Russia began moving to ban its soldiers from posting any information that would expose their whereabouts or their role in the military
In October 2018, in response to questions from a committee of MPs, the UK-based Student Loans Company defended its practice of using "public" sources such as Facebook posts and other social media activity as part of the process of approving loans. In one case earlier in the year, a student was told
In November 2018, worried American parents wishing to check out prospective babysitters and dissatisfied with criminal background checks began paying $24.99 for a scan from the online service Predictim, which claimed to use "advanced artificial intelligence" to offer an automated risk rating
After an 18-month investigation involving interviews with 160 life insurance companies, in January 2019 New York Financial Services, the state's top financial regulator, announced it would allow life insurers to use data from social media and other non-traditional sources to set premium rates for
16 Nov 2017
In 2017, US Immigration & Customs Enforcement (ICE) announced that it would seek to use artificial intelligence to automatically evaluate the probability of a prospective immigrant “becoming a positively contributing member of society.” In a letter to acting Department of Homeland Security Secretary
17 Aug 2018
US Immigrations & Customs Enforcement (ICE) used social media monitoring to track groups and people in New York City associated with public events opposing the Trump administration’s policies, including ones related to immigration and gun control. The investigative branch of ICE created and
09 Jan 2019
The US government created a database of more than 50 journalists and immigrant rights advocates, many of whom were American citizens, associated with the journey of migrants travelling from Central America to the Mexico-US border in late 2018. Officials from Customs and Border Protection (CBP)
29 Apr 2019
A private intelligence company, LookingGlass Cyber Solutions, used social media to monitor more than 600 “Family Separation Day Protests” held across the United States on June 30, 2018, to oppose the Trump administration’s policy family separation policy. The policy was part of a “zero tolerance”
03 Jun 2019
Bahrain has warned its citizens and residents could face legal action simply for following social media accounts it deems anti-government, which raises concerns about the ability of Bahraini citizens and residents to exercise their fundamental rights and freedoms. In May 2019, a state terrorism law
04 Dec 2018
In Israel, the National Insurance Institute – in charge of granting benefits – eventually dropped a tender that had caused outrage in the country after being uncovered by Haaretz and Channel 13. The tender revealed the NII was trying to collect online data about benefits claimants – including from
08 Apr 2019
The rise of social media has also been a game changer in the tracking of benefits claimants. In the UK in 2019, a woman was jailed after she was jailed for five months after pictures of her partying in Ibiza emerged on social media. She had previously sued the NHS for £2.5 million, after surviving a
23 Nov 2009
The rise of social media has also been a game changer in the tracking of benefits claimants. Back in 2009, the case of Nathalie Blanchard a woman in Quebec who had lost her disability insurance benefits for depression because she looked “too happy” on her Facebook pictures had made the news. https:/
22 Aug 2017
In August 2017, it was reported that a researcher scraped videos of transgender Youtubers documenting their transition process without informing them or asking their permission, as part of an attempt to train artificial intelligence facial recognition software to be able to identify transgender
22 Nov 2018
In November 2018, the Spanish senate approved 220-21 an online data protection law intended to ensure compliance with the General Data Protection Regulation with an added amendment that allowed political parties to use personal data obtained from web pages and other publicly accessible sources for
21 Jul 2018
In July 2018, Facebook announced it was investigating whether the Boston-based company Crimson Hexagon had violated the company's policies on surveillance. Crimson Hexagon markets itself as offering "consumer insights". Its customers include a Russian non-profit with ties to the Kremlin, and