Social Media Surveillance

The data generated through peoples' use of social media becomes valuable intelligence to others, who want to monitor, profile, and manipulate.

17 May 2018
In May 2018, US Immigration and Customs Enforcement abandoned the development of machine learning software intended to mine Facebook, Twitter, and the open Internet to identify terrorists. The software, announced in the summer of 2017, had been a key element of president Donald Trump's "extreme
09 Apr 2017
In a 2017 study of patterns of postings on Chinese social media, three Harvard researchers disagreed with the widespread claim that the government's strategy is to post "50c party" posts that argue for the government's side in policy and political debates. Instead, the researchers estimated that the
05 Apr 2015
Because banks often decline to give loans to those whose "thin" credit histories make it hard to assess the associated risk, in 2015 some financial technology startups began looking at the possibility of instead performing such assessments by using metadata collected by mobile phones or logged from
15 Oct 2016
In 2016, the American Civil Liberties Union of Northern California published a report revealing that the social media monitoring service Geofeedia had suggested it could help police track protesters. The report's publication led Twitter and Facebook to restrict Geofeedia's access to their bulk data
14 Nov 2016
At the Sixth Annual Conference on Social Media Within the Defence and Military Sector, held in London in 2016, senior military and intelligence officials made it clear that governments increasingly view social media as a tool for the Armed Forces and a "new front in warfare". Social media are also
24 Nov 2015
Documents submitted as part of a 2015 US National Labor Relations Board investigation show that Walmart, long known to be hostile to unions, spied on and retaliated against a group of employees who sought higher wages, more full-time jobs, and predictable schedules. In combating the group, who
In 2015, The Intercept obtained documents showing that the Mall of America in Bloomington, Minnesota used a fake Facebook account to friend and monitor local Black Lives Matter activists, and collect their personal information and photographs without their knowledge. The account was discovered in a
08 May 2016
Twitter requested one of its key B2B partners, Dataminr — a service that offers advanced social media analytics and early detection of major events like terrorist attacks or natural disasters — stop providing U.S. intelligence agencies with their tools and content. Dataminr isn’t ending its
03 Apr 2018
In 2016, researchers discovered that the personalisation built into online advertising platforms such as Facebook is making it easy to invisibly bypass anti-discrimination laws regarding housing and employment. Under the US Fair Housing Act, it would be illegal for ads to explicitly state a
01 May 2017
Facebook has come under fire after leaked documents revealed the social media site has been targeting potentially vulnerable children. The allegations suggest the company is gathering information on young people who “need a confidence boost” to facilitate predatory advertising practices