Examples of Abuse

Almost everyday a company or government abuses your data. Whether these abuses are intentional or the result of error, we must learn from these abuses so that we can better build tomorrow's policies and technologies. This resource is an opportunity to learn that this has all happened before, as well as a tool to query these abuses.

Please contact us if you think we are missing some key stories.

 

13 Dec 2017
In 2017, Britain's' two biggest supermarkets, Tesco and Sainsbury's, which jointly cover 45% of the UK's grocery market, announced they would offer discounts on car and home insurance based on customers' shopping habits. For example, based on data from its Nectar card loyalty scheme, Sainsbury's
16 Dec 2017
In December 2017, it was revealed that the large telco Bharti Airtel made use of Aadhaar-linked eKYC (electronic Know Your Customer) to open bank accounts for their customers without their knowledge or consent. eKYC is a way of using data in the UIDAI database as part of the verification process
17 Dec 2017
"To the 53 people who’ve watched A Christmas Prince every day for the past 18 days: Who hurt you?" Netflix tweeted in December 2017. While the tweet did not contain any information that could have identified any of the 53 people, it still made many of those who saw it uncomfortable. A Christmas
20 Dec 2017
Research from ProPublica in December 2017 found that dozens of companies, including Verizon, Amazon, and Target are using Facebook to target job ads to exclude older workers. Excluding older workers is illegal under US law, but Facebook's system allows advertisers to specify precisely who should see
21 Dec 2017
In the United States, while everyone is surveilled not every is equal when it comes to surveillance. Factors including poverty, race, religion, ethnicity, and immigration status will affect how much you end up being surveilled. T his reality has a punitive effect on poor people and their families
28 Dec 2017
In 2016, the US Federal Trade Coimmission issued a warning to app developers that had installed Silverpush, software that uses device microphones to listen for audio signals inaudible to the human ear that identify the television programmes they are watching. Nonetheless, similar technology
02 Jan 2018
In February 2018 the Canadian government announced a three-month pilot partnership with the artificial intelligence company Advanced Symbolics to monitor social media posts with a view to predicting rises in regional suicide risk. Advanced Symbolics will look for trends by analysing posts from 160
02 Jan 2018
In a letter accompanying his annual report to the Prime Minister for 2017, the British Interception of Communications Commissioner, Stanley Burnton, has expressed concern about the increasingly unacceptable number of errors police are making in resolving Internet Protocol addresses. Because of the
02 Jan 2018
EU antitrust regulators are studying how companies gather and use big data with a view to understanding how access to data may close off the market to smaller, newer competitors. Among the companies being scrutinised are the obvious technology companies, such as Google and Facebook, and less obvious
04 Jan 2018
In January 2018, journalists found that, for 500 rupees (around $7USD), they were able to buy on WhatsApp access to a gateway that allowed them to access the personal details connected to any of the entries on the Aadhaar database - by entering any Aadhaar number, they could see details like the
05 Jan 2018
In November 2016, the security contractor Krytowire discovered that cheap Chinese Android phones often include pre-installed software that monitors users' locations, messaging, and contacts, and sends the gathered information to China every 72 hours. Shanghai Adups Technology Company, the Chinese
10 Jan 2018
In this review of Virginia Eubanks's book Automating Inequality, the author of the review looks at the three main case studies Eubanks explores in her book: the attempt to automate and privatise the welfare system elligibility management in the state of Indiana in 2006, the use of a coordinated
11 Jan 2018
In 2017, a study claimed to have shown that artificial intelligence can infer sexual orientation from facial images, reviving the kinds of claims made in the 19th century about inferring character from outer appearance. Despite widespread complaints and criticisms, the study, by Michal Kosinski and
11 Jan 2018
As of early 2018, Facebook's friends recommendations (People You May Know) are based on the address books users give them. However, Facebook has been filing patent applications for a new generation of technologies for collecting more information about its users and matching them more accurately. One
15 Jan 2018
Modern vehicles are networks of sophisticated computers on wheels that can collect more intimate data about ourselves and our lives than smartphones do. The agreements covering nearly every new vehicle that is leased or sold in the US often now include a clause permitting the manufacturer to monitor
23 Jan 2018
In 2018, Quantcast began expanding into Asia, opening operations in Hong Kong, Indonesia, Malaysia, Philippines, Singapore, Taiwan, and Thailand. The company explained the move was part of a market "tipping point", in which AI would transform every customer experience, company, and industry
29 Jan 2018
In November 2017, San Francisco-based Strava, maker of a GPS-enabled fitness app, published a heat map showing the activity of all its 27 million users around the world. Upon outside examination, the data visualisation, which was built from 1 billion activities and 3 trillion data points covering 27
30 Jan 2018
As a gift in 2012, the Chinese government built the African Union's $200 million Addis Ababa headquarters, where African ministers and heads of state meet twice a year to discuss major continental issues. In 2017, Le Monde Afrique discovered that the building's computer systems incorporated an
31 Jan 2018
In 2018, Tapad announced it would offload its media business to Brand Networks, refocusing instead on its data business and identity products, primarily its cross-device graph. A particular target for its new focus was the telecommunications industry, starting with Telenor, which acquired Tapad in
01 Feb 2018
Amazon, which is already known for closely monitoring its warehouse workers has been granted two US patents on a wristband that could use ultrasonic sound pujlses and radio transmissions track a worker's every move, pause, or fidget, and vibrate to provide haptic feedback to nudge them when they