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Content type: Long Read
2nd December 2022
In the UK, successive government ministers and members of parliament have made emotive proclamations about the malaise of "public sector fraud".
This year, former Work and Pensions Secretary Therese Coffey said that the welfare system "is not a cash machine for callous criminals and it’s vital that the government ensures money is well spent...[and] fraud is an ever-present threat."
In 2013, the UK's minister for the disabled made numerous claims that there were "vast numbers of bogus disabled […
Content type: Long Read
22nd August 2022
Introduction
In response to the unprecedented social, economic, and public health threats posed by the Covid-19 pandemic, the World Bank financed at least 232 "Covid-19 Response" projects. The projects were implemented across countries the World Bank classifies as middle and low-income.
This article will focus on eight (8) Covid-19 Response projects which sought to deliver social assistance to individuals and families on a "non-contributory" basis (this means that the intended beneficiaries…
Content type: Advocacy
24th May 2022
On 17 December 2021, we made a submission contributing to the UNSR on extreme poverty and human rights' forthcoming report which will be presented to the UN Human Rights Council. The report will be titled "Social protection: a reality check" and aims to highlight the obstacles that individuals and households face when seeking to access social protection.
We highlighted the systemic problems emerging from the increased digitalisation, automation and intrusive data collection in the “digital…
Content type: Examples
4th November 2021
As part of a collaboration with Unicef and the World Bank, the Malagasy government launched Tosika Fameno. Tosika Fameno is an unconditional cash transfer programme aiming to support 189,400 households affected by the pandemic. The benefit aims to address the needs of citizens in vulnerable situations from the town of Antananarivo, Moramanga, Toamasina and Fianarantsoa, where lockdown measures were put in place.
However, the way beneficiaries were chosen could raise questions when it comes to…
Content type: Press release
18th August 2021
Dear TECNO,
We, the undersigned, don’t believe that privacy should be a luxury. And yet, when TECNO manufacture and sell phones with an outdated operating system, that’s the world TECNO are helping to create.
Our recent investigation into the TECNO Y2 showed that at least one TECNO phone is currently on sale with an operating system that hasn’t received updates since 2013. We are concerned because this is leaving users vulnerable to hundreds of well-known and serious exploits.
The Y2 was…
Content type: Advocacy
18th August 2021
Dear TECNO,
We, the undersigned, don’t believe that privacy should be a luxury. And yet, when TECNO manufacture and sell phones with an outdated operating system, that’s the world TECNO are helping to create.
Our recent investigation into the TECNO Y2 showed that at least one TECNO phone is currently on sale with an operating system that hasn’t received updates since 2013. We are concerned because this is leaving users vulnerable to hundreds of well-known and serious exploits.
The Y2 was…
Content type: Long Read
10th August 2021
When you buy a brand-new low-cost phone, it’s likely to come pre-installed with insecure apps and an outdated operating system. What this means is that you or your loved ones could be left vulnerable to security risks or to having their data exploited. Privacy shouldn’t be a luxury. That’s why we advocate for companies to provide the latest security features and privacy protections for both low- and high-cost phones.
Content type: Advocacy
4th May 2021
This report is presented by TEDIC (Technology and Community Association) and Privacy International (PI). TEDIC is a non-governmental, non-profit organization, based in Asunción, that promotes and defends human rights on the Internet and extends its networking to Latin America. PI is a London based human rights organization that works globally at the intersection of modern technologies and rights.
TEDIC and PI wish to express some concerns about the protection and promotion of the right to…
Content type: News & Analysis
13th April 2021
This article was written by Jamila Venturini from Derechos Digitales. The original version (in Spanish) is available here.
While at the international level there is a growing demand to ban the use of surveillance technologies until rigorous human rights standards are achieved, in Latin America we observe a new and silent tendency to acquire and use such systems to control access to social protection, i.e., to policies developed to reduce poverty, social vulnerability and exclusion.
Our…
Content type: Long Read
14th February 2021
Back in 2019, we read through a 1000-page manual released by the UK Department for Work and Pensions (DWP) describing how they conduct investigations into alleged benefits fraud. While out in the open and accessible to anyone, the guide turned out to be a dizzying dive into a world where civil servants are asked to stand outside someone’s door to decide if they are indeed single or disabled and have to be reminded that living together as a married couple is not an offense. The guide – which…
Content type: Long Read
14th February 2021
In May 2019, the UK Department for Work and Pensions (DWP) – the department in charge of welfare – published their two-part staff guide on conducting fraud investigations. Privacy International went through the 995 pages to understand how those investigations happen and how the DWP is surveilling benefits claimants suspected of fraud.
Anyone who has flipped through a tabloid will have seen articles exposing the so-called “benefits-cheats,” people who allegedly trick the benefits systems for…
Content type: Long Read
25th November 2020
All around the world people rely on state support in order to survive. From healthcare, to benefits for unemployment or disability or pensions, at any stage of life we may need to turn to the state for some help. And tech companies have realised there is a profit to be made.
This is why they have been selling a narrative that relying on technology can improve access to and delivery of social benefits. The issue is that governments have been buying it. This narrative comes along with a…
Content type: News & Analysis
30th June 2020
A unanimous ruling by the Court of Appeal confirmed earlier findings that the rigid monthly income assessment regime set up by the Department of Work and Pensions - the entity responsible for issuing benefits - to calculate the amount of benefits to be paid out resulted in significant and unwarranted cash losses to benefits claimants. The Court of Appeal found that the failure by the Department of Work and Pensions to rectify the issue was unlawful.
The case is a clear example of how automated…
Content type: Advocacy
1st June 2020
Last week, Privacy International joined more than 30 UK charities in a letter addressed to the British Prime Minister Boris Johnson, following his recent declaration, asking him to lift No Recourse to Public Funds (NRPF) restrictions.
Since 2012, a ‘NRPF condition’ has been imposed on all migrants granted the legal right to live and work in the UK. They are required to pay taxes, but they are not permitted to access the public safety net funded by those taxes.
This is not a topic we are known…
Content type: Long Read
24th May 2020
It is common for families with no recourse to public funds who attempt to access support from local authorities to have their social media monitored as part of a ‘Child in Need’ assessment.
This practice appears to be part of a proactive strategy on the part of local authorities to discredit vulnerable families in order to refuse support. In our experience, information on social media accounts is often wildly misinterpreted by local authorities who make serious and unfounded allegations…
Content type: Report
24th May 2020
It is common for families with no recourse to public funds who attempt to access support from local authorities to have their social media monitored as part of a 'Child in Need' assessment.
This practice appears to be part of a proactive strategy on the part of local authorities to discredit vulnerable families in order to refuse support. In our experience, information on social media accounts is often wildly misinterpreted by local authorities who make serious and unfounded allegations…
Content type: Explainer
24th May 2020
Social media platforms are a vast trove of information about individuals, including their personal preferences, political and religious views, physical and mental health and the identity of their friends and families.
Social media monitoring, or social media intelligence (also defined as SOCMINT), refers to the techniques and technologies that allow the monitoring and gathering of information on social media platforms such as Facebook and Twitter which provides valuable intelligence to others…
Content type: Long Read
24th May 2020
Dear Sir/Madam,
Freedom of information act request
RE: Social media monitoring / social media intelligence
FOIA REQUEST
For definition of social media intelligence please see background explanation below. We further note the comments of the Office of Surveillance Commissioners Annual Report 2016 cited below.
1. In 2016 the Rt Hon Lord Judge, then Chief Surveillance Commissioner, wrote to all Local Authorities regarding use of social media in investigations. Please confirm whether you are…
Content type: Report
24th May 2020
SUMMARY
In the UK, local authorities* are looking at people’s social media accounts, such as Facebook, as part of their intelligence gathering and investigation tactics in areas such as council tax payments, children’s services, benefits and monitoring protests and demonstrations.
In some cases, local authorities will go so far as to use such information to make accusations of fraud and withhold urgently needed support from families who are living in extreme poverty.
THE PROBLEM
Since 2011…
Content type: Long Read
24th May 2020
Online covert activity
3.10 The growth of the internet, and the extent of the information that is now available online, presents new opportunities for public authorities to view or gather information which may assist them in preventing or detecting crime or carrying out other statutory functions, as well as in understanding and engaging with the public they serve. It is important that public authorities are able to make full and lawful use of this information for their statutory purposes. Much…
Content type: Long Read
24th May 2020
The Chief Surveillance Commissioner, The Rt Hon Sir Christopher Rose’s Annual Report 2011 - 12 did not refer to social networks but to overt investigations using the internet as a surveillance tool, stating that:
“5.17 A frequent response to my Inspectors’ enquiries regarding a reduction in directed surveillance is that ‘overt’ investigations using the Internet suffice. My Commissioners have expressed concern that some research using the Internet may meet the criteria of directed…
Content type: Advocacy
22nd May 2020
Privacy International sent a letter to the Investigatory Powers Commissioner’s Office (IPCO) addressing social media monitoring carried out by Local Authorities.
The submission builds on a campaign and research carried out by PI highlighting the growth of social media monitoring across Local Authorities, as well as the general lack of internal oversight for some of these activities. After providing an introduction to the research and the findings, the letter highlights each of PI’s concerns…
Content type: Long Read
19th May 2020
Covid Apps are on their way to a phone near you. Is it another case of tech-solutionism or a key tool in our healthcare response to the pandemic? It’s fair to say that nobody quite knows just yet.
We’ve been tracking these apps since the early days. We’ve been monitoring Apple and Google closely, have been involved in the UK’s app process, our partners in Chile and Peru have been tracking their governments’ apps, and more.
Of course privacy concerns arise. But only a simplistic analysis would…
Content type: Case Study
13th May 2020
From 2019 to 2020, citizens of economically disadvantaged neighborhoods in the Netherlands were subject to unlawful invasion of their privacy by the Dutch government’s automated welfare fraud detection system. The system is known as System Risk Indicator (SyRI), and the Dutch government used it to generate risk scores for individual citizens by combining personal data including “identity, labor, personal estates and property, education, pension, business, income and assets, pension and debts.…
Content type: Long Read
13th May 2020
This article has been written by our partner organisation InternetLab. Read this article in Portuguese here.
Over the last months, the organisation InternetLab has researched privacy, data protection, gender, and social protection, focusing on the beneficiaries of the Bolsa Familia Program (PBF). The PBF is the most extensive Brazilian cash transfer program, and its functioning is linked to CadÚnico, a database that comprises 40% of the country’s population. Moreover, it is a program whose…
Content type: Long Read
4th May 2020
Coronavirus-related lockdown measures have impacted almost 2.7 billion workers, with some countries seeing unprecedented levels of applications for welfare benefits support.
In response, emergency relief legislation for welfare recipients has been fast-tracked worldwide, from the UK to Brazil. These measures, combined with the growing awareness of Covid-19's differentiated impact along the fault lines of class, race, gender and legal status, rightly seek to address the needs of those most…
Content type: Examples
22nd April 2020
The Venezuelan government has ramped up quarantine enforcement in the Catia barrio in Caracas by issuing permits that allow only one family member out at a time and only before noon, and setting up 40 checkpoints. Many residents had flouted regulations in the barrio, home to 400,000 of Venezuela's poorest inhabitants; residents reported that many families had spent weeks without running water and without receiving government handouts of food.
https://in.reuters.com/article/us-health-coronavirus…
Content type: Long Read
24th February 2020
This piece was written by Aayush Rathi and Ambika Tandon, who are policy officers at the Centre for Internet and Society (CIS) in India. The piece was originally published on the website Economic Policy Weekly India here.
In order to bring out certain conceptual and procedural problems with health monitoring in the Indian context, this article posits health monitoring as surveillance and not merely as a “data problem.” Casting a critical feminist lens, the historicity of surveillance practices…
Content type: News & Analysis
24th February 2020
Today, the District Court of the Hague ruled that the right to privacy prevailed over the hunt against alleged benefits fraudsters. The ruling could have huge implications for the future of digital welfare around the world.
In NJCM cs/ De Staat der Nederlanden (NJCM vs the Netherlands), also known as the SyRI case, the court considered the legality of the System Risk Indication (SyRI), a system designed by the Dutch government to process large amounts of data collected by various Dutch public…
Content type: Advocacy
24th February 2020
TEDIC, InternetLab, Derechos Digitales, la Fundación Karisma, Dejusticia, la Asociación por los Derechos Civiles y Privacy International acogen el llamado de la Relatoría Especial sobre Derechos Económicos, Sociales, Culturales y Ambientales (DESCA) de la Comisión Interamericana de Derechos Humanos (CIDH) de enviar información para la elaboración del Informe Anual sobre DESCA del año 2019, que se presentará ante la Organización de los Estados Americanos (OEA) en 2020.
El objeto de este…